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Appointment

Policy

THANK YOUR FOR RESPECTING OUR TEAM, OUR TIME & OTHER CLIENTS.

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Your appointment time is reserved exclusively for you. We kindly request at least 48 hours' notice if you need to cancel or reschedule your appointment.

Cancellation Policy

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48+
Hours Notice

24-47
Hours Notice

Less Than
24 Hours Notice

No Call/
No Show

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No Fee

$50 Fee
or 50% of the scheduled service(which ever is greater

100%
of the scheduled service fee

100%
of the scheduled service fee

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Package Appointments

Appointments booked as part of a treatment will be treated as follows: 

​

  • Less than 24-hour cancellation = one treatment deducted from the package.

  • No / No Show = one treatment deducted from the package plus forfeiture of any promotional pricing associated with repeated violations (at management discretion).

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Emergencies

We understand that unexpected emergencies happen.
Fees may be waived at the discretion of Modified Wellness management for circumstances such as:

  • Serious illness

  • Medical emergency

  • Family emergency

  • Severe weather or unsafe travel

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Credit Card Required

A credit card must be kept on file to reserve your appointment. This allows us to protect everyone's time and ensures fairness for our clients and our team.
 

Thank You!

We appreciate your understanding and look forward to providing you with exceptional care.

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